Everything for our customers
Berner’s highest priority is a constant focus on the needs of our customers. Around two thirds of all Berner employees are in field sales, regularly visiting the customers on site. Professional advice, a comprehensive product range and fast delivery are the basis for the successful partnership with our customer.
Berner knows just what the market requires. Whatever our customers’ requirements, we are constantly motivated to find the right solution. Over and above all this, we communicate with our customers at trade fairs, seminars and product training sessions, so we always know exactly how to provide our customers with targeted support for their daily work. We see it as our duty to respond flexibly towards our partners and offer them an individually tailored, logistically and qualitatively excellent service. The answer is to realize our highest performance, to never be satisfied with what we have achieved so far and to create significant added value for our customers.
From experts for experts
– Our customer world
In the Bus & Coach market we are an expert partner to the major players in this field including Stagecoach, First Bus, Arriva, Lothian Buses and RATP. Berner also serves the HGV and Agricultural markets in the UK and has strong links with local authorities.
We believe we provide the highest quality of service and very best products. Our service goes beyond the supply and distribution of products – it’s about understanding our customers’ needs.
Our Customer Care Team are ready to take your order 8:30am – 5:30pm Monday – Thursday & 9am – 3pm Friday. He/she will inform you about the current range of products and services.
Orders placed before 3pm, Monday to Thursday, and 2pm on Friday will be delivered next working day (UK Mainland).
After Sales Service
Product, price, status of an order? We are available to answer your questions.